The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Due to the sanitary nature of the products we produce and sell, we cannot accept returns. We expect all customers to thoroughly read about the product and ingredients/allergens and make their own decision whether a product is right for their body/skin type.
This is our standard policy, however, we do take every situation on a case by case basis, and strive to make all our customers happy! If you have an adverse reaction to a product despite thoroughly investigating a product before purchasing it and using it according to the recommendations, please contact us so we can work out a solution in which everyone will be happy.