Shipping Policy:

We do not ship daily. We typically ship once a week, although during high volume periods orders  may take up to 14 days to ship. 

Unfortunately we cannot combine orders if you place multiple orders before they ship. Our shipping system is not set up to allow us to do so and attempting to accommodate people by combining orders has led to errors/incorrect order contents/etc that would not have been an issue if each order had been shipped individually. 

Please be sure to provide a valid address when checking out! We reserve the right to charge additional shipping fees if your order is returned to us due to an invalid address which requires us to pay again to resend it! Please double check that the address is correct and includes apartment/condo/unit numbers when applicable as this is thing that typically causes orders to be returned.

We ship exclusively with USPS Priority Mail Service. Priority service includes $50 worth of insurance, if you would like to increase the insurance value please contact us at: florafungiapothecary@gmail.com to request additional insurance on your order. 

We are not responsible for lost, stolen or damaged mail on behalf of the USPS. If your order is damaged or lost, it is your responsibility to file a claim with USPS to claim the insurance value. You MUST have photos of the damaged item to show USPS, and occasionally they have requested the entire damaged package be turned over to them before they will payout the insurance. USPS claims can be filed here: https://www.usps.com/help/claims.htm.

Returns & Refunds:

We do not accept returns or offer refunds unless it is due to an error on our part, or defective product.  We expect all customers to thoroughly read about the product and  ingredients/ allergens and make their own decision whether a product is right for their body/skin type. 

Shelf Life:

Natural products don’t last forever-nor should they! Here are the shelf lives of many of our products:

Salves, Serums, Massage Oils- 12-18 months

Hydrosols- 12-18 months

Lotions/Facial Creams- 6-12 months

The better you care for a product, the longer it will stay fresh. Keep all cosmetics out of direct sunlight and excessive heat or cold. Store in a cool, dry location with little temperature fluctuations. Always use clean hands to apply products as to not introduce bacteria into the container.

Do you use organic ingredients?

We use exclusively organic oils, butters and waxes as the base ingredients in our products. Most of the featured botanicals in our formulas are wildharvested or grown in our gardens. We are dedicated to producing products of terroir and work with farmers, beekeepers and earth tenders in our region to source top quality ingredients from the Great Lakes Region. 

Where are you located:

We are outside of Tawas in North East Michigan. We acknowledge we are on occupied Anishinaabeg land of the Saginaw Chippewa Tribe.

Wholesale:

Visit our Faire shop to access our wholesale portal. Or contact us at florafungiapothecary@gmail.com with any questions.

FDA Disclaimer-

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any diseases. Please do your own research on herbal medicine, skincare and supplements.